Frequently Asked Questions

      • A: We’ll be in touch by email with helpful fundraising tips, or pick up the phone to your local JDRF team member. The JDRF website hosts a hub of ideas, resources, and tips for you to choose from. See them here
      • A: The funds raised in JDRF One Ride will support the most promising type 1 diabetes research in Australia as elected by a committee of medical experts and laypeople. For more information on how the funds raised will help, go to the Research section of our JDRF website.
      • A: All donations over $2.00 are tax deductible. When you complete the online donation process an official receipt will automatically be sent to your nominated email address.
      • A: Donations can be made online at ride.jdrf.org.au. Search for a person and make a donation on their page.
      • A: We recommend a minimum donation of at least $10. Please note that our website only accepts whole dollar amounts.
      • A: If you have provided a valid email address, you will receive an official receipt after you complete the online donation process.
      • A: If you’d like to make a one-time or recurring general donation to JDRF, please visit jdrf.org.au/donate or call 1300 363 126.
      • A: If you are eligible for flights to the event (Full Package Riders and Non-Riding Supporters) JDRF will contact you in February with a selection of flights to choose from. JDRF’s travel agent will then make the booking and advise you of your flights details.
      • A: Full Package Riders, Weekend Riders and Non Riding Supporters will be staying at the Novotel Barossa Valley. Day Riders with an accomodation package and those attending the Saturday night celebration only will be staying at an offsite hotel location in the Barossa Valley.
      • A: Upon arrival at Adelaide airport, you will be met by the JDRF Team. Once you have collected your luggage the JDRF Team will escort you to the coach for transfer to the Barossa Valley. In order for the coaches to meet all flights you may be required to wait for a short while at the airport until all guests for that coach have arrived.
      • A: Accommodation will be twin share at the Novotel Barossa Valley. Single person accommodation (own room) may be available subject to availability for a fee of $400. The additional cost will be charged to the participant’s credit card prior to the weekend and only guaranteed once the charge is processed.
      • A: Your bike will need to be packed in a box or carry bag for transportation. If you are booked on a Qantas flight you can obtain a bike box direct from Qantas which should be done no later than 1 month before you leave. Your local bike shop may be able to assist you with packing your bike into the box. On arrival at the Novotel hotel JDRF has organised bike technicians who will unpack your bike and set it up for you. At the end of the Ride our technicians will also repack your bike for your trip home. A pop up store will be available during the event to assist you with any cycling equipment you may require.
      • A: All Riders should wear a helmet and have a mobile phone, sunscreen, water bottle and basic tools like spare tube(s) and a repair kit with them on the ride. JDRF will provide you with a course map, emergency contact details, an official Ride jersey, Rider number and energy bars.
      • A: The Ride will start (and finish) at the Novotel Barossa Valley Resort. Each Ride distance will commence at a different time. Please arrive at the Novotel Start/Finish line no later than 30 minutes prior to your start time. The 160km Ride will start at 8.00am, 80km and 120km Rides at 9.00am and the 35km Ride at 10.00am. If these times change you will be notified the day before your event.
      • A: For guests staying at the Novotel, the restaurant will open for breakfast from 6am.
      • A: JDRF will support you by providing a shuttle bus for Riders and their bikes from the lead up to the Novotel to entry gates of the resort. This will mean that all Riders can cycle across the Finish line.
      • A: When you return from your Ride you are required to check back in at the registration desk at the Novotel Barossa Valley Resort. You will receive the remaining pieces of the merchandise kit and a lunch voucher. Lunch will be served and you can also enjoy the award presentation and massages! All activities at the Novotel will finish by 5pm.
      • A: The Ride route is divided into five sections. Aid Stations will be located at the start and finish of each section at Novotel, Angaston, Springton and Williamstown. Distances between these are:

        • Section 1: Novotel to Angaston - 20km, or 22km if riding the Barossa Rail Trail bike path
        • Section 2: between Angaston and Springton - 27km
        • Section 3: between Springton and Williamstown - 20km
        • Section 4: between Williamstown and Novotel - 16km
        • Section 5 (Optional): between Novotel and Angaston via Menglers Hill - 23km

        Each section will be managed by an experienced Section Manager who will be driving an 11 seater mini bus containing medical professionals and a bike mechanic. The bus will also have water and food for Riders if required. This bus will circle its section throughout the day to provide support to all Riders. Riders must obey Section Manager's instructions at all times. Each aid station will be coordinated by two volunteers and have water, carbo/electrolyte sports drink, fruit, and glucose sweets available for Riders.

        The course route will be updated closer to the event date on review of the course manager.

      • A: You will be riding on normal bitumen roads for the entire course. Normal traffic will operate on these roads and all participants must follow normal road rules. Signs will be placed to advise motorists of cyclists. Road edges may be soft in most cases. Riders must take due care at all times.
      • A: Section Managers will clear the Ride route from 4pm. All Riders not finished after this time will be transported by bus to the Novotel Barossa Valley.
      • A: To minimise risk to participants from adverse weather conditions JDRF has developed a hot weather policy. If temperatures for the Saturday are forecast to exceed 35 degrees Celsius, commencement times for each ride will be brought forward and you will be advised of these changes the day before the Ride. JDRF will also add extra resources such as water stations and other support.
      • A: The Ride will not be cancelled due to rain so make sure you bring your wet weather gear!
      • A: Free parking facilities are available at the Novotel Barossa Valley in signposted areas.
      • A: After registering with JDRF and checking into your room you will be able to get ready for the Friday afternoon function. Dress is smart casual and the afternoon’s activities will include: Welcome drinks, JDRF CEO welcome, safety and ride logistics briefing, carb loading dinner, Rider jersey presentation, motivational speaker, and much more!
      • A: JDRF has arranged a mini bus to transfer Non-Riding Supporters to some of the checkpoints during the day to see Riders on the road.
      • All Non-Riding Supporters are invited for lunch at the Novotel and are welcome to sample some wines in the afternoon. In addition, as guests of the Novotel Barossa Valley Resort you are welcome to use all of the facilities at the hotel.
      • A: The One Ride Celebration Dinner will be held on the Saturday night. Activities for the night will include welcome drinks, award presentations, sumptuous dinner, live entertainment and much much more! Stay tuned!
      • A: Your participation in the event covers your accommodation, all meals, bus transfers and, at selected functions, alcoholic beverages. You will need to be able to pay for any incidentals such as mini-bar, additional alcoholic beverages and food that you may choose to consume, gifts, souvenirs, wine and other items you may want to purchase.
      • A: Coach transfers to Adelaide airport will be arranged for Full Package Riders and Non Riding Supporters. Coaches will leave the Novotel shortly after check out at 11am.