Terms & Conditions

Thank you for being part of our event. This statement outlines JDRF’s responsibilities to you with regards to our event and our website, as well as obligations that will help to ensure your safety, including a disclaimer. Please read this page in full and contact JDRF on 02 9020 6100 with any questions. Thank you for your support.

  • Part A - Your Personal Details
  • Part B - Our Website
  • Part C - Our Event
  • Part D – Mandatory Risk Warning and Consent to participate
      • We collect the personal information you provide to us in order to enable us to record your donation and contact you in the future, including in order to inform you about promotions or activities which we think you may be interested in. We may disclose your personal information to organisations or individuals who assist us in processing your donation or where you have agreed we may disclose it. For further details, including how to access and correct your personal information, or information about JDRF's complaints handling processes, please see our Privacy Policy at www.jdrf.org.au.

        The personal and medical information that you provide us for the JDRF One Ride will be disclosed to the logistics and medical team supporting the event, for the purposes of the wellbeing and safety of all participants should a medical emergency arise.

    • By accessing, browsing or using this website, which is hosted by everydayhero with their own terms or completing the registration process to become a participant in our event, you acknowledge that you have read this notice and agree to be bound by the Terms and Conditions set out below, as amended from time to time:

      • Online registration for our event will result in the registered participant’s name and a personal web page being made publicly available online. Contact details will not be made publicly available. Unless marked as anonymous, all online donations towards registered participants will result in the donor’s name being published on the webpage of the participant they have sponsored. JDRF reserves the right to remove any objectionable or inappropriate information posted to the personal websites of registered participants. This includes text and images. JDRF believes the information on this website to be accurate and current as at the date the information was placed on this website. Any party engaged in illegal activities involving the use of the website will be subject to civil and criminal sanctions and prosecution.
      • JDRF may amend these Terms and Conditions from time to time and any amendment will become effective immediately. Your continued use of the Website after amendment constitutes an agreement to abide by and be bound by those Terms and Conditions, as amended.
      • Nothing in these Terms and Conditions excludes or limits the application of any provision of any statute (including the Trade Practices Act 1974) where to do so would contravene that statute or cause any part of these Terms and Conditions to be void.

        Subject to the preceding paragraph:

        - JDRF does not warrant that any products or services advertised on the website will be available; and

        - JDRF excludes all implied conditions and warranties except any implied condition or warranty the exclusion of which would contravene any statute or cause any part of these Terms and Conditions to be void.

        It is a violation of the law to place orders under a false name or with a fraudulently obtained credit card. Fraudulent ordering will be prosecuted to the fullest extent the law allows.

      • To participate in the JDRF One Ride each person must register online, pay a non-refundable registration fee and choose a Package. Each package has a minimum fundraising target. Once the participant has banked the minimum fundraising target, they will be eligible to participate in the JDRF One Ride.

        Registrants must be over the age of 14 in order to participate in the JDRF One Ride.

      • A non-refundable registration fee may apply to enter the JDRF One Ride. Some customers receive a promotional code which provides them with a reduction of the registration fee. The entry fee is not a donation to JDRF. Please seek independent advice on your tax arrangements.
      • Each participant must exceed their minimum fundraising target in order to participate in the event. Participants who have not banked sufficient funds to exceed their target, or who cannot provide proof that sufficient funds have been secured (eg via matching gift programs) will not be allowed to participate.
      • All participants (excluding Day Riders) are requested to have banked a minimum $1,000 against their individual account (excludes matching gifts and team fundraising) by 1 February 2018. This will allow JDRF to proceed with booking flights and accommodation at best possible prices. Participants who register close to or after this date are asked to bank $1,000 as soon as possible in order to secure flights and accommodation.
      • Package Type Fundraising Deadline #1 Fundraising Deadline #2
        Full Package Rider 1 Feb = $1,000 16 April = $3,500
        Weekend Only Rider 1 Feb = $1,000 16 April = $2,800
        Day Only Rider + Saturday Night 1 Feb = $750 16 April = $1,500
        Day Only Rider 1 Feb = $500 16 April = $1,000
        Saturday Night Only 1 Feb = $250 16 April = $500
        Non-Riding Supporter 1 Feb = $1,000 16 April = $2,000

        South Australian Riders who would like to take up the offer of complimentary registration to the BUPA Challenge Series must have banked a minimum $500 against their individual account (excludes matching gifts and team fundraising) by 27 October 2017. No complimentary Challenge Series registrations will be available after 27 October 2017. Number of these complimentary registrations is capped at 30, and will be awarded to the participants who reach their fundraising minimum first.

      • JDRF understands that some Riders may wish to bring a supporter with them to the event who will not be riding. To assist this JDRF has created a Non Riding Supporter Package which includes all aspects of the weekend excluding participation in the Ride itself. Non Riding Supporters must pay a non-refundable registration fee, achieve a minimum fundraising target of $2,000 and share a room with a fundraising rider. Each Non Riding Supporter must complete a separate registration and nominate the registered Rider they will be supporting. Space for Non Riding Supporters will be subject to availability and cannot be guaranteed.

        The minimum fundraising target will not be reduced if Riders elect to not take advantage of all nights at the hotel, all meals, ground transportation, or other standard package benefits.

        • If you are eligible for flights* to the event (Full Package Riders and Non Riding Supporters) JDRF will contact you in February 2018 asking you to choose pre-identified flights for Friday 20 April and Sunday 22 April 2018. JDRF’s travel agent will then make the booking and advise you of your flight details.

          *Those eligible for flights are Full package Riders and Non Riding Supporters who have raised $1,000 by 1 February 2018

        • Your bike will need to be packed in a box or carry bag for transportation. If you are booked on a Qantas flight you can obtain a bike box direct from Qantas which should be done no later than 1 month before you leave. Your local bike shop may be able to assist you with packing your bike into the box.

          JDRF will supply bike technicians for the event. On arrival at the hotel they can unpack your bike and set it up for you if you wish and at the end of the Ride they can also repack your bike for your trip home.

          It is each participant’s personal responsibility to get their bike to the airport. JDRF is unable to assist in transporting bikes outside of the above arrangements due to the cost and logistical difficulty in supplying these facilities, particularly at late notice.

        • Accommodation will be twin share at the Novotel Barossa Valley. Single person accommodation (own room) may be available subject to availability for a fee of $400. The additional cost will be charged to the participant’s credit card prior to the weekend and only guaranteed once the charge is processed.
        • Upon arrival at Adelaide airport, you will be met by the JDRF Team. Once you have collected your luggage the JDRF Team will escort you to the coach for transfer to the Barossa Valley. In order for the coaches to meet all flights you may be required to wait for a short while at the airport until all guests for that coach have arrived.
        • If you choose to book your own flights you must let your JDRF Account Manager know if you require transport to the Barossa Valley or if you have arranged your own transport.
        • The trucks transporting the bikes from the Barossa Valley to Adelaide airport will arrive at the airport in time for you to meet your JDRF booked flight. If you have booked your own flights, you must contact your JDRF Account Manager to advise of your plans. If you would like JDRF to transport your bike to the Adelaide airport you must meet the bike truck at the airport to collect your bike. Please note that there are not any bike storage facilities available at Adelaide airport. Each participant is solely responsible for their own luggage including bikes.

          JDRF is unable to arrange additional transport outside of that which JDRF arranges to meet designated flights.

      • At each designated Aid Station, JDRF’s event support team will provide basic nutrition such as water and fruit. JDRF does not provide energy or protein supplements or other high level sustenance. All participants should consider their own health and medical needs and carry with them their requirements, particularly those on the 160km ride route.
      • JDRF is bound by contracts with several different organisations to make this event possible. This means that JDRF must provide guarantees by certain deadlines, resulting in established costs that must be covered. A Rider Cancellation Policy has been established to ensure that these obligations are met. The schedule below details the fee that will be charged by JDRF if a Rider cancels their own participation from the event. (The amount charged on the cancelling participant’s credit card will be the difference between the cancellation fee and the amount of funds banked before and including the day of cancellation).
      • Prior to 15 December: No charge (except the non-refundable registration fee)

        16 Dec – 1 April: $250 fee (plus the non-refundable registration fee)

        2 April onwards: $500 fee (plus the non-refundable registration fee)

        Regardless of cancellation date, all funds raised as a result of participation in the JDRF One Ride must be remitted to JDRF.

      • JDRF reserves the right to cancel any person’s participation at any stage if, in JDRF’s opinion, it is unlikely the rider will meet the minimum fundraising target of the participation package they have selected.

        At JDRF’s discretion a rider may be allowed to participate on a package with a lower fundraising target then originally selected, subject to the minimum fundraising target of the new package being exceeded.

        Regardless of cancellation date, all funds raised as a result of participation in the JDRF One Ride must be remitted to JDRF.