Got questions?

Contact us


How can I create or join a JDRF One Ride team?

In the third step of the registration process, you can “Create” or “Join” a team. You can either skip over this question if you are joining as an individual, create your own team, or find and join an existing team.


How can I fundraise?

There are so many different ways! Most people start by sharing their personal page on social media or via email – but don’t forget to personalise your page first! You can also try more creative methods, and we have some fun resources and templates available for you to use. See them here.

Where does the fundraising money go?

JDRF is the leading supporter of type 1 diabetes research in the world and has been part of every major breakthrough in T1D research over the last 45 years. Any funds raised for JDRF go towards the most promising, life-changing research to cure, treat and prevent type 1 diabetes. Find out more about JDRF’s research here.

Are donations tax deductible?

Yes,  all donations over $2 in value are tax deductible.

Ride Information

Does it cost anything to join the JDRF One Ride?

There is no fee to join JDRF One Ride but we encourage all participants to reach the $500 fundraising target – either by personal donation or by seeking donations from family, friends, and colleagues. Remember you can also seek matched giving from your corporate organization – contact us to learn more. The more money we raise, the more money we can contribute towards type 1 diabetes research. You can contact us at communications@jdrf.org.au with any questions!

How do I log KMs to my page?

Simply create a free Strava account and connect it with your fundraising page to have KMs logged automatically! Or you can manually add your KMs on your page anytime. Sign up for a free Strava account here: https://www.strava.com/

How will I know if I have won a weekly challenge?

You can keep an eye on the leaderboards every week or make sure to check your inbox as we will send out an email announcing the winner for each challenge every week!

How can I win a Malliot Jaune (yellow jersey)?

The person with the most KMs cycled and the most funds raised in a category (Criterium, Classic or Grand Tour) every week will be eligible to win a yellow jersey.

Do I get anything if I win a weekly challenge?

For starters, you get to be on top of the leaderboard and you'll also get recognition when we announce your name via email to all One Riders letting them know you're a winner for your category that week. You will also get an exclusive yellow jersey to celebrate your achievement!